Use WhatsApp to Get Delhi Metro Tickets: No Queues, No Fear of Losing Your Token

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Use WhatsApp to Get Delhi Metro Tickets: No Queues, No Fear of Losing Your Token

Use WhatsApp to Get Delhi Metro Tickets: No Queues, No Fear of Losing Your Token

In today’s digital age, WhatsApp has become much more than just a messaging app. It has evolved to facilitate various tasks such as payment transactions and online shopping. Now, Delhi Metro has introduced a new feature that allows commuters to book metro tickets directly through WhatsApp. This innovative service not only saves you from standing in long queues but also eliminates the fear of losing your token. With this new system, you can book your tickets, scan them at the gate, and embark on your journey hassle-free. Let’s delve into the step-by-step process of using this convenient service.

Use WhatsApp to Get Delhi Metro Tickets

Delhi Metro WhatsApp Ticketing Service:

Although booking metro tickets through WhatsApp is not a novel concept, it has recently gained popularity in cities like Bangalore and Chennai. Now, Delhi Metro commuters can also enjoy the convenience of WhatsApp-based ticket booking. Initially, this service is available for the Airport Express Line, but it will soon be extended to all metro stations. To facilitate this service, the Delhi Metro Rail Corporation (DMRC) has assigned an official WhatsApp number. Let’s explore the process of booking tickets using this platform.

Use WhatsApp to Get Delhi Metro Tickets

How to get a Metro Ticket through Whatsapp?

Step-by-Step Guide to Booking Delhi Metro Tickets on WhatsApp:

Use WhatsApp to Get Delhi Metro TicketsUse WhatsApp to Get Delhi Metro Tickets


  1. Save DMRC‘s WhatsApp number, ‘9650855800,’ in your phone’s contact list.
  2. Alternatively, you can scan the QR code provided at the customer care centre or metro ticket counter to access the booking service.
  3. Open the WhatsApp chat box and initiate the conversation by sending a message saying ‘Hi’ to the designated number.
  4. Select your preferred language from the options provided.
  5. A menu with multiple choices will appear on your screen, including buying a ticket, accessing details of previous journeys, or retrieving old tickets.
  6. Choose the option to purchase a ticket and specify the departure and destination stations.
  7. It’s worth noting that you can book up to six tickets at once, making it convenient for group travel.
  8. Payment can be made using credit cards, debit cards, or UPI (Unified Payments Interface).
  9. After successfully booking the tickets, you will receive a QR code within the WhatsApp chat itself. This QR code needs to be scanned at the ticket gate machine for validation.
  10. It is essential to remember that the ticket is only valid for the day it is booked and cannot be cancelled.

With this user-friendly system, Delhi Metro welcomes you to a whole new way of experiencing public transportation. By leveraging WhatsApp as a ticketing platform, DMRC has eliminated the traditional hassles associated with ticket queues and the risk of misplacing tokens. Now, you can enjoy a seamless metro journey with the convenience of booking tickets right from your smartphone.

As of now, this service is limited to the Airport Express Line. However, given its success, it is expected to be implemented across all Delhi Metro lines in the near future. So, say goodbye to long queues and the worry of losing your token – Delhi Metro’s WhatsApp ticketing service has got you covered!

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